We process all purchases through our online Shopify shop. We accept all major credit cards. You can choose to pay using Shopify Paymnents or Paypal Express Checkout. Please note that if you decide to use Paypal Express Checkout you will be taken to the Paypal website to process your payment. All orders shipped within California will be charged its applicable sales tax.
REFUNDS & EXCHANGES
We want you to be absolutely delighted with your purchase! If for some reason the items you receive fall short of your expectations, please contact us directly to firstname.lastname@example.org so we can make it right!
Unused and unopened orders may be returned within 30 days of receipt for a refund. Once we receive the returned item(s), the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.
Though it is rare, if your package has been lost in transit due to a fault of the postal carrier, please contact us and we will either ship a replacement, or issue you a refund.
Please contact us should you wish to use any of our content or make reference to Sweet Llamita publicly. We also ask that you provide credit for any content you intend to re-use, and hyperlink it to http://www.sweetllamita.com if used online. Whenever possible, we are happy to provide high resolution photographs and answer any questions you may have at that time.
We reserve the right to request that any third-party remove our content or other copyrighted materials at any time for any reason.
COPYRIGHT & TRADEMARKS
Any photos, designs, graphics, text or other content are protected by worldwide copyright and other intellectual property laws. You may not reproduce, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written permission from Sweet Llamita.
All third party names, trademarks and copyrights are properties of their respective owners.
Orders within the U.S.
Our current processing time (shipping excluded) is 1-2 days on all regular orders. Orders placed on the weekend are shipped on Monday.
Standard shipping, included with every order, is USPS First Class postage. First Class parcels within the continental U.S. typically arrive at their destination within 4 - 7 business days of being shipped. Please keep in mind potential delays if you're located in areas experiencing storms (snow, rain, etc.) as this may delay your order.
PRIORITY Shipping (an optional upgrade) ensures that your order will be processed by the next business day, and will arrive within 4-5 business days.
EXPRESS shipping (an optional upgrade) ensures that your order will be processed by the next business day (same-day if possible), and will arrive within 1-2 business days.
At the moment we do not ship to other countries.
General Shipping Notes
While we will do everything within our power to meet your timing, we do count on customers reviewing our shipping policies before purchasing to confirm that they have selected the appropriate shipping method that will ensure that their package arrives on time.
Please double-check your shipping address before checking out. Unfortunately we cannot be held responsible for incorrect addresses provided by the customer.